Frequently asked questions

Jenny Craig food products are produced by reputable food manufacturers in Australia and New
Zealand, who have accredited food quality systems in place to ensure the quality and safety of
our food.
Each manufacturer follows Good Manufacturing Practices at their site and appropriate hygiene
practices to comply with Food Standards Australia & New Zealand (FSANZ) requirements.

Our manufacturers have procedures in place to ensure that all ingredients used in our products are sourced from accredited suppliers. Any ingredients that may be sourced from countries outside of Australia and New Zealand follow the rigorous food safety standards and processes set by Australia’s and New Zealand’s regulatory bodies, which require strict compliance with the same standards set for domestic products.

For additional information about COVOID-19 and Food Safety, please refer to the FSANZ
website:
https://www.foodstandards.gov.au/consumer/safety/Pages/NOVEL-CORONAVIRUS-AND-FOOD-SAFETY.aspx

No – Jenny Craig is suitable for men and women of all ages, activity level and life stages. We have helped many male and female members at Jenny Craig successfully achieve their weight loss goals and stick to their new healthy lifestyle! Check out our success stories to see how Jenny Craig works for everyone.

Get Started

Founded in 1983 in Melbourne, we are one of the largest assisted weight management companies in the world. We offer you unparalleled support – with your own personal weight loss Consultant assigned to you, who will be there with you every week throughout your entire journey. We plan (and provide) your meals to suit your lifestyle, with snacks through the day so you don’t go hungry. We help you develop a healthy lifestyle and when you’re near your goal we get you cooking some of your own favourite recipes. Once you reach your goal weight, we will teach you the skills to plan your own days using all your own foods, to maintain your weight and new healthy lifestyle.

With over 100 centres across Australia and New Zealand, we are bound to have a Centre close to you. We also offer a convenient home delivery option from many of our centres, with weekly consultations over the phone if that works for you and your lifestyle.

Find out more

Our program was designed more than 30 years ago by Accredited Practising Dietitians in Australia and Registered Dietitians in the US, in consultation with our expert International Scientific Advisory Board comprised of leaders in their field of scientific expertise covering medicine, nutrition, exercise and psychology.

Today, these experts continue to provide guidance on educational and lifestyle strategies to enhance our members’ success with developing healthy habits and managing lifestyle change. It’s through this that we ensure the Jenny Craig program is in line with current scientific evidence and reflects best practice in weight management.

Find out more

Jenny Craig will teach you healthy habits around the 3 key success factors: food, body and mind, to help you lose weight and keep it off!

A healthy relationship with food

We all love food so we’re not going to stop you eating what you love. We’ll teach you sensible eating habits around portion control and how to eat mindfully.

To get you started, we do the hard work and provide you with a kilojoule controlled menu and delicious prepared meals and snacks.

An active lifestyle

We encourage members to gradually increase activity through a combination of natural, planned and “playful” physical activities. We provide tips and strategies to build an active lifestyle to suit your individual preferences.

A balanced approach to living

Jenny Craig emphasises cognitive strategies to help you develop a more balanced, positive mindset. The program uses a self-efficacy model as a foundation for behavioural change and is designed to develop members’ skills in self-monitoring, goal setting and problem solving.

Find out more

How long you stay on the program depends on your own personal goals including how much weight you’d like to lose. We have membership options to fit your needs and will support you until you reach your goal.

We also have the Maintenance component of our VIP Membership that is there to support you after you reach your goal weight, to help you learn the skills essential to maintaining your new healthy habits and behaviours in the long term.

Request a call

Whether you’d like to lose a small amount of weight for a special occasion such as a wedding or reunion, or want to make more significant changes, Jenny Craig has options to meet your needs.

Our program has been designed to result in a healthy weekly weight loss of ½ – 1 kilogram (less for breastfeeding women and adolescents). These results may vary based on personal weight history, body composition, frequency of physical activity and personal motivation, among other factors.

Find out more

Physical activity has many benefits beyond just helping with weight loss such as heart health, boosting your immune system, mood and memory and will help you get a good night’s sleep. But you don’t have to run a marathon or struggle through a spin class to reach your activity goals. At Jenny Craig you’ll learn strategies to build an active lifestyle. No matter your current activity level, your Consultant will help you explore ways to add more activity into your day. Enjoying an active lifestyle will play a key role in helping maintain weight loss in the long term.

Right now, you can only purchase a trial membership online. To purchase a 6 month membership or to discuss the Jenny Craig program further call 13 19 92. Request a call

Yes – we deliver! Whether you travel a lot, don’t live near a Centre or simply want the flexibility, we have delivery options to suit your lifestyle. With over 100 Centres across Australia and New Zealand, talk to one of our Consultants about the delivery options available.
To help you reach your weight loss goals, we also offer our Jenny Craig At Home service. You can speak to your Consultant over the phone and have your weekly food delivered straight to you. Request a call with your nearest Centre today to discuss the best option for you.
Request a call(Delivery available from selected Centres only. Delivery fees may apply.)

To kick-start your Jenny Craig journey, you can purchase a trial membership online. Once you’ve purchased your membership, a Consultant will be in touch from your nearest Jenny Craig Centre to discuss next steps – including arranging your first consultation. If you can’t make it in Centre, home delivery options are available – just ask your consultant.
Buy trial membership Note – available in Australia only until further notice.

The best way to find out if our Program is right for you is to visit a Centre for a free informational consultation. During your visit, our staff will:

• Ask questions to learn what you’re looking for in a weight management program
• Help you to identify a healthy weight loss goal
• Provide you with all the Program information you need to make a decision

This consultation is obligation-free. No matter what you decide, you’ll leave the Centre feeling even more motivated to take action towards a healthier lifestyle!

Book your appointment

Each week, you’ll speak with your personal Consultant for a 20-minute, private consultation whether in centre or over the phone, whichever suits you.

Your consultant will help you where you need it most, be it monitoring your weight loss progress, encouraging you to set personal goals, celebrating success or providing strategies to handle challenging situations such as dining out, travelling and unplanned changes. They will also help you select satisfying and convenient weekly menus that fit into your lifestyle.

Meet our consultants

Our weekly consultations play a major role in our clients’ successes. Not only do we want to support you along your weight loss journey, we want to ensure that you’re experiencing a healthy rate of weight loss.

However if you find yourself too busy to visit our centres in person, we recommend you ask your consultant to conduct these consultation over the phone and have your food delivered to your door.

Request a call

To start with, you’ll enjoy 3 Jenny Craig meals and 1 Jenny Craig snack every day, combined with your own fresh fruit, vegetables, reduced fat dairy products, wholegrains, lean meats or alternatives, and healthy fats.

As you reach your halfway point on your weight loss journey, you will start introducing your own foods and recipes – so that by the time you’re at your goal weight, you are eating your own food – prepared by you! That way there is no reliance on Jenny Craig to maintain your weight – you’ll be doing it on your own!

Delicious Menu Items

Yes, at Jenny Craig our goal is to help you learn not only how to lose weight, but how to effectively maintain your weight loss as well. The maintenance component of our VIP Membership helps transition you from the Jenny Craig menus to planning and creating your own healthy, nutritionally balanced meals. Our VIP Members have the continued support of a personal Consultant who will guide you through the maintenance support materials to help you master the skills essential for continued success.

Find the right program

We have membership options available to suit any lifestyle and weight loss goal. Your Consultant will help you determine which membership would best suit your needs.

See our memberships

With over 100 centres across Australia and New Zealand, we are bound to have a location convenient to your needs.

Find a list of our centre locations here or you can also call 13 19 92 and you’ll be transferred directly to your nearest centre.

Don’t forget we offer convenient home delivery option in many areas – call your local centre to find out if we service your home or office.

Find your nearest centre