Online Privacy

To the extent that this Privacy Policy applies to online privacy issues, it is to be read as forming part of the Terms and Condition for our website. Generally, Jenny Craig will handle Personal Information (including Sensitive Information) collected online consistently with the way that it handles Personal Information collected offline. In that regard, please see the Jenny Craig Privacy Policy at and for our overall management of information and privacy.

Our websites are managed by an Australian based service. The services provided to us include analysis of the use of the websites using a range of common technical tools, including cookies, pixels and transparent GIF files. Matters which are specific to the handling of Personal Information online are set out in this policy.

A cookie is a small file of letters and numbers that is put on your computer if your browser allows this . These cookies allow our service provider to distinguish you from other users of the website which helps them to provide you with a good experience when you browse our websites, and also allows us to improve our site. This allows us to better understand our users and improve the layout and functionality of our website. This tracking is conducted in such a way to ensure the anonymity of visitors.

The third-party analytics service applied to our website also track a user’s online activities across unrelated websites and allows for customised presentation of advertising material to your browser (using so-called adware). We do not receive reports that identify you, but the providers of the analytic services may be able to identify users from your IP address, and may use this personal information about your internet use for their own purposes of those other clients. Two such services we use are Google Analytics and Doubleclick.

You are always free to decline the cookies from our website if your internet browser allows this, but some parts of our site may not work properly if you do so.
If you linked to our website from a third party website, or you link from our website to other third party sites, we cannot be responsible for the privacy policies and practices of the owners or operators of those third party sites and recommend that you check the policy of those third party sites and contact its owner or operator if you have any concerns or questions.

Our websites use industry standard tools to safeguard any personal information. This includes firewalls and Secure Socket Layers (SSL) where information is being transmitted over the Internet. There are however inherent risks in transmitting personal information over the Internet, and neither Jenny Craig nor its service providers can guarantee the security of information you choose to provide through our websites. Our websites are optimised for use with Google Chrome or Firefox. Use with other browsers (especially older versions), or with Javascript disabled, may result in a different experience.

Last Updated: September 2022