Offer Terms and Conditions

  • 2 WEEK FREE TRIAL PROGRAM* – AUSTRALIA & NEW ZEALAND

    Offer is for new and returning clients to receive a two (2) week free trial Jenny Craig Program, for two (2) consecutive weeks that the total Menu is purchased as part of a Jenny Craig Program. The Program includes one-on-one weekly consultations, personalised menu and activity plans, and weight loss materials (Program). As part of the Program clients must purchase the Jenny Craig Menu weekly for a minimum cost of AU$167.50 / NZ$182 per week. The Menu includes 7 breakfast, lunch, dinner and snack items (Menu). Purchase of the Menu for at least one (1) week is required and two (2) consecutive weeks to receive the full two (2) week free trial Program. Total minimum cost is AU$167.50 / NZ$182. The offer does not include the Menu, complementary or additional foods, vitamin supplements or delivery costs, which are additional. In addition, the following standard terms and conditions apply to this offer:

    • new and returning clients only. Excludes current clients. A current client is an individual who holds a current Jenny Craig Program, a new client is an individual who has never held a Jenny Craig Program, and a returning client is an individual who has previously held a Jenny Craig Program but has not visited a Jenny Craig centre in over three (3) months.
    • one offer only per new or returning client.
    • the offer can be redeemed each week that the Menu is purchased in full, for a maximum of two (2) consecutive weeks.
    • the first week’s Menu is payable at the time of the first weekly consultation, and the remainder of the weeks’ Menus are payable periodically, from week to week, in order for the offer to remain valid. If a week is missed in the required two (2) consecutive weeks, the free trial Program will become void.
    • not to be used in conjunction with any other offer, unless specified otherwise.
    • standard Jenny Craig program agreement and health screen eligibility conditions apply.
    • offer is not transferrable or exchangeable and cannot be redeemed for cash.
    • individual weight loss results may vary.
    • weight loss takes time and effort to be successful. People should seek professional advice on diet, exercise and lifestyle changes.
    • subject to applicable laws, Jenny Craig may vary, update or terminate this offer at any time.
    • offer commences on Sunday 21st May 2017.
    • offer expires Sunday 31st December 2017.

    Start your Jenny Craig journey now

    Start your Jenny Craig journey now

  • *LOSE UP TO 10KG WITH OUR $10 PROGRAM FEE + 2 FREE MEALS – NEW ZEALAND

  • *LOSE UP TO 10KG WITH OUR $10 PROGRAM FEE + 2 FREE WINTER MEALS – AUSTRALIA

    *Offer is for new and returning adult clients to receive a 20 week Jenny Craig program for $10 (Program) and a free Winter Menu item each week for two (2) consecutive weeks that the total Menu is purchased (Free Item). The Program includes one-on-one weekly consultations, personalised menu and activity plans, and weight loss materials. As part of the Program, clients must purchase the Jenny Craig Menu weekly for a minimum cost of $167.50 per week. The Menu includes 7 breakfast, lunch, dinner and snack items (Menu). Purchase of the Menu for at least one (1) week is required, to receive the first free Menu item and weekly consecutive Menu purchases to receive the subsequent free Menu item for a further on (1) week. 10kg weight loss based on following the Program and Menu for up to 20 weeks. $10 program valid until client reaches 10kg weight loss or 20 consecutive weeks (whichever earlier). Total minimum cost is $166. The offer does not include the Menu, complementary or additional foods, vitamin supplements or delivery costs, which are additional.

    In addition, the following standard terms and conditions apply to this offer:

    • new and returning adult clients only. Excludes current clients. A current client is an individual who holds a current Jenny Craig Program, a new client is an individual who has never held a Jenny Craig Program, and a returning client is an individual who has previously held a Jenny Craig Program but has not visited a Jenny Craig centre in over three (3) months.
    • one offer only per new or returning client.
    • the free Winter Menu items included in this offer are Jenny Craig’s Vegetable Lasagne, Slow Cooked Lamb and Apple Crumble.
    • the offer can be redeemed each week that the Menu is purchased in full, for a maximum of 20 consecutive weeks or until 10kg weight is lost (whichever earlier), and a maximum of two (2) consecutive weeks in relation to the two (2) free Winter Menu items. Excludes free delivery, which is available only to new clients on the first delivery.
    • the first week’s Menu is payable at the time of the first weekly consultation, and the remainder of the weeks’ Menus are payable periodically, from week to week, in order for the offer to remain valid.
    • not to be used in conjunction with any other offer, unless specified otherwise.
    • standard Jenny Craig program agreement and health screen eligibility conditions apply.
    • offer is not transferrable or exchangeable and cannot be redeemed for cash.
    • individual weight loss results may vary.
    • weight loss takes time and effort to be successful. People should seek professional advice on diet, exercise and lifestyle changes.
    • subject to applicable laws, Jenny Craig may vary, update or terminate this offer at any time.
    • offer commences on Sunday 21st May 2017.
    • offer ends on Saturday 5th August 2017.

    Start your Jenny Craig journey now

    Start your Jenny Craig journey now

  • **50% OFF SIGNATURE AND SIGNATURE PLUS PROGRAMS

    **Offer is for clients to receive a 50% discount off the Jenny Craig Signature Program (RRP $249) and the Jenny Craig Signature Plus Program (RRP $399). The Signature Program includes one-on-one weekly consultations, personalised menu and activity plans, and weight loss materials. The Signature Plus Program includes one-on-one weekly consultations, personalised menu and activity plans, and weight loss and management materials. As part of the Signature Program and the Signature Plus Program, clients are required to purchase the Jenny Craig Menu weekly for a minimum cost of AU$165 / NZ$182 per week (Menu). The Menu includes 7 breakfast, lunch, dinner and snack items. The offer does not include the Menu, complementary or additional foods, vitamin supplements or delivery costs, which are additional. Purchase of the Menu for at least one (1) week is required. Total minimum cost is AU$290 / NZ$307 (Signature Program) and AU$365 / NZ$382 (Signature Plus Program). 

    In addition, the following standard terms and conditions apply to this offer:

    • one offer only per client.
    • the first week’s Menu is payable at the time of the first weekly consultation, and the remainder of the weeks’ Menus are payable periodically, from week to week, in order for the offer to remain valid.
    • not to be used in conjunction with any other offer, unless specified otherwise.
    • standard Jenny Craig Membership Agreement and health screen eligibility conditions apply.
    • offer is not transferrable or exchangeable and cannot be redeemed for cash.
    • individual weight loss results may vary.
    • subject to applicable laws, Jenny Craig may vary, update or terminate this offer at any time.
    • offer commences Sunday 26th December 2016.
    • offer ends Friday 30th June 2017.

    Start your Jenny Craig journey now

    Start your Jenny Craig journey now

  • Free one month membership

    Offer is for new and returning adult clients only to receive a free one (1) month Starter Program membership (RRP $33) (Program). The Program includes one-on-one weekly consultations, personalised menu and activity plans, and weight loss materials. As part of the Program clients are required to purchase the Jenny Craig Menu weekly for a minimum cost of AUD$168 / NZD$182 (Menu). The Menu includes 7 breakfast, lunch, dinner and snack items. Membership does not include the Menu, complementary or additional foods, vitamin supplements or delivery costs, which are additional. Purchase of the Menu for at least one (1) week is required in order to receive the free one (1) month membership Program. Total minimum cost is AUD$168 / NZD$182. In addition, the following standard terms and conditions apply to this offer:

    • new and returning clients only (excludes clients with an existing membership). A returning client is an individual who has previously held a membership at Jenny Craig but has not visited a Jenny Craig centre in over 3 months.
    • one offer available per person, on the presentation of a valid and authorised Guest Pass Card.
    • the first week’s Menu is payable at the time of the first weekly consultation.
    • not to be used in conjunction with any other offer, unless specified otherwise.
    • standard Jenny Craig Membership Agreement and health screen eligibility conditions apply.
    • offer is not transferrable or exchangeable and cannot be redeemed for cash.
    • individual weight loss results may vary.
    • available at participating Jenny Craig centres only..
    • subject to applicable laws, Jenny Craig may vary, update or terminate this offer at any time..
    • offer expires on the date specified on the Guest Pass Card, or 31st of December 2017, if no date is identified, whichever is earlier.

    Start your Jenny Craig journey now

    Start your Jenny Craig journey now

  • Jenny My Way Offer Terms and Conditions

    Business Day means a day upon which banks are open for business in the State of Victoria, Australia (if you reside in Australia) or Auckland, New Zealand (if you reside in New Zealand).

    Centre is the Jenny Craig Centre in which you enrolled for the Program.

    Commitment Period means the period that commences on the date that your Program starts and ends twelve (12) weeks after that date, or, such other date that Jenny Craig agrees in writing from time to time, including, by posting that date at http://www.jennycraig.com.au/how-it-works (if you reside in Australia) or http://www.jennycraig.co.nz/how-it-works (if you reside in New Zealand).

    Commitment Period Suspension Notice and Commitment Period Extension Notice are the written notices by which you may exercise your right to suspend the Commitment Period, or, extend the Commitment Period (as the context requires). A copy of the Commitment Period Suspension Notice and Commitment Period Extension Notice are available at the Centre and each (as the context requires) may be served on Jenny Craig by delivering it in person or having it delivered to the Centre by registered mail, or, faxing or emailing it to the Centre.

    Jenny Craig, our or us is Jenny Craig Weight Loss Centres Pty Ltd (ABN 61 006 109 842) if you reside in Australia, or, Jenny Craig Weight Loss Centres (NZ) Limited (Company Number 271677) if you reside in New Zealand.

    Program is the Jenny Craig Program that you have elected to participate in from time to time under your Membership Agreement with us.

    1. Jenny My Way Offer you (Client) must have a current Membership Agreement with us, which you have either paid for in full (including the membership and other rights and entitlements afforded to you under that Membership Agreement) or entered into a Payment Agreement with us to arrange payment over an agreed period of time.

    2. Jenny Craig agrees to provide the Discount to you in consideration of you agreeing to the Commitment Period and purchasing our full week Meal Plan (or the 6+1/5+2 independent Meal Plan when applicable), during the Commitment Period and otherwise complying with the terms and conditions of the Membership Agreement and these Jenny My Way Offer Terms and Conditions.

    3. You may be entitled to suspend the Commitment Period, but for no longer than a total maximum period of two (2) weeks during the Commitment Period, by notifying your Centre of the proposed suspension, and subsequently being accepted by us, acting reasonably.

    4. You agree that in the event that you cease the Program at any time during the Commitment Period, other than as permitted by this Jenny My Way Offer, you will not be entitled to the Discount until you are eligible for, and sign, a new Jenny My Way Agreement.

    5. The Jenny My Way Offer is not available in conjunction with any other offer.

    6. Jenny Craig may vary, update or terminate this Jenny My Way Offer at any time by varying, updating or removing it from http://www.jennycraig.com.au/terms (Australia) OR from https://www.jennycraig.co.nz/terms (New Zealand). Variations and updates will be effective for new customers from the date of the variations and updates. Termination of this Jenny My Way Offer will not affect customers (you) that have accepted the Jenny My Way Offer prior to the date of termination.

    Start your Jenny Craig journey now

    Start your Jenny Craig journey now

  • Refer a friend – $50 off for you and your friend

    Refer a New Client to Jenny Craig and both you and the New Client will be eligible to receive a $50 discount off the Jenny Craig Menu (Discount). The Discount is available when the New Client purchases a Starter, Signature or Signature Plus Program (Program) and two (2) weeks of the full Jenny Craig Menu. The Programs include one-on-one weekly consultations, personalised menu and activity plans, and weight loss materials. As part of the Program clients are required to purchase the full Jenny Craig Menu weekly for a minimum cost of AUD$168 / NZD$182. The Menu includes 7 breakfast, lunch, dinner and snack items (Menu). Membership does not include the Menu, complementary or additional foods, vitamin supplements or delivery costs, which are additional. Total minimum cost for the New Starter, being the Starter Program, two (2) full weeks of the Menu, less the Discount, is AUD$384 / NZD$413. In addition, the following standard terms and conditions apply to this offer:

    •In order for you and the New Client to be eligible to each receive the Discount:

    ◦you must provide contact details for the New Client to Jenny Craig before 31 December 2018;

    ◦you must have a current and valid Membership Agreement and Program with Jenny Craig;

    ◦the New Client must meet the health eligibility requirements for participation in the Programs, and must not have previously held a valid Membership Agreement with Jenny Craig;

    ◦the New Client must purchase a Program from Jenny Craig in full before 31 December 2018;

    ◦the New Client must purchase two full weeks of the Menu;

    ◦the New Client must not cancel their Membership Agreement within the cooling off period set out in the New Client’s Membership Agreement;

     

    (Discount Eligibility Requirements)

     

    •If the Discount Eligibility Requirements are met successfully: ◦the New Client may redeem the Discount against the Menu only. The Discount cannot be applied to scales, products or any items other than the Menu;

    ◦the New Client must redeem the Discount against the second full week of the Menu. No credit of the Discount will be provided against the New Client’s account, or future Menu purchases;

    ◦once the New Client redeems their Discount, you must attend a complementary consultation at your preferred Jenny Craig centre to redeem your Discount.

     

    •A New Client is a new client to Jenny Craig, and excludes all clients who have previously held a valid Membership Agreement with Jenny Craig.

    •You and the New Client may only claim the Discount once. If the New Client has multiple referrals, they must nominate only one referrer of their choice.

    •All Discounts must be redeemed in full by 14 January 2019.

    •The first week’s Menu is payable at the time of the first weekly consultation, and the second consecutive weeks Menu is payable at the time of the second week’s consultation, in order for the offer to remain valid and the Discount to be applied.

    •The Discount cannot be used in conjunction with any other offer, unless specified otherwise.

    •The Discount is not transferrable or exchangeable and cannot be redeemed for cash.

    •The Discount is available at participating Jenny Craig Centres only.

    •Individual weight loss results may vary.

    •Subject to applicable laws, Jenny Craig may vary, update or terminate this offer at any time by removing it from www.jennycraig.com.au/terms (AU) / www.jennycraig.co.nz (NZ). Termination of this offer will not affect referrers and New Clients that were eligible to redeem the Discount prior to the date of termination.

    Start your Jenny Craig journey now

    Start your Jenny Craig journey now

  • Friends and family of Jenny Craig staff offer voucher - free 6 month program

    Offer is for friends and family of Jenny Craig staff only, who are adult and provide a valid voucher to receive a free 6 month Jenny Craig program (RRP $198) (Program). The Program includes one-on-one weekly consultations, personalised menu and activity plans, and weight loss materials. As part of the Program clients are required to purchase the Jenny Craig Menu weekly for a minimum cost of AU$168 / NZ$182 (Menu). The Menu includes 7 breakfast, lunch, dinner and snack items. The membership fee does not include the Menu, complementary or additional foods, vitamin supplements or delivery costs, which are additional. Purchase of the Menu for at least 1 week is required in order to receive the Program. Total minimum cost is AU$168 / NZ$182. In addition, the following standard terms and conditions apply to this offer:

    • New adult clients only (excludes clients with an existing membership).
    • one offer per new client who provides a valid voucher to receive this offer, and who is a friend or family member of a Jenny Craig staff member, and has a valid voucher incorporating this offer.
    • The first week’s Menu is payable at the time of the first weekly consultation.
    • Not to be used in conjunction with any other offer, unless specified otherwise.
    • Standard Jenny Craig Membership Agreement and health screen eligibility conditions apply.
    • Offer is not transferrable or exchangeable and cannot be redeemed for cash.
    • Individual weight loss results may vary.
    • Available at participating Jenny Craig centres only.
    • Subject to applicable laws, Jenny Craig may vary, update or terminate this offer at any time.
    • Offer ends on the date listed on the voucher.

    Start your Jenny Craig journey now

    Start your Jenny Craig journey now

  • Exclusive corporate offer

    Offer is for an employee of an approved Corporate Client to receive a free Starter Program (RRP $99) plus the Jenny My Way discount on food (Program). The Program includes one-on-one weekly consultations, personalised menu and activity plans, and weight loss materials. As part of the Program clients are required to purchase the Jenny Craig Menu weekly for a minimum cost of AUD$168 / NZD$182 (Menu). The Menu includes 7 breakfast, lunch, dinner and snack items. Membership does not include the Menu, complementary or additional foods, vitamin supplements or delivery costs, which are additional. Purchase of the Menu for at least one (1) week is required. Total minimum cost is AUD$168 / NZD$182. In addition, the following standard terms and conditions apply to this offer:

    1. new (an individual who has never been a client of Jenny Craig previously) and returning (an individual who has previously held a membership at Jenny Craig but has not visited a Jenny Craig centre in over 3 months) adult employee, of an approved Corporate Client only. Excludes current clients.
    2. an approved Corporate Client has been invited, in writing, by a Jenny Craig representative to participate in the Corporate Offer, and the Corporate Client has subsequently accepted Jenny Craig’s offer to become an approved Corporate Client (Corporate Client).
    3. one offer only per new or returning employee of an approved Corporate Client.
    4. in order to access this offer, the individual must be an employee of an approved Corporate Client at the time of accepting this offer, evidenced by appropriate proof of employment documentation, and must remain employed by the approved Corporate Client throughout the duration of the client’s membership.
    5. offer can be redeemed each week that the Menu is purchased.
    6. the first week’s Menu is payable at the time of the first weekly consultation, and the remainder of the weeks’ Menus are payable periodically, from week to week, in order for the offer to remain valid.
    7. not to be used in conjunction with any other offer, unless specified otherwise.
    8. standard Jenny Craig Membership Agreement and health screen eligibility conditions apply.
    9. standard Jenny My Way Offer terms and conditions apply to the Jenny My Way Discount.
    10. offer is not transferrable or exchangeable and cannot be redeemed for cash.
    11. individual weight loss results may vary.
    12. available at participating Jenny Craig centres only.
    13. subject to applicable laws, Jenny Craig may vary, update or terminate this offer at any time.
    14. offer ends 31st of December 2017

    Start your Jenny Craig journey now

    Start your Jenny Craig journey now

  • Home Delivery

    • Home delivery will only occur for addresses within the postcode areas nominated by us from time to time.
    • During the ordering process, you will be required to select a date and delivery window for your order to be delivered. You will provide us with complete and accurate information to complete your order.
    • All efforts will be made to deliver your order on the date and delivery window selected, however due to events beyond our reasonable control; we may not be able to do so and will not be liable to you or any other person for any such delay.
    • If your address is within the postcode nominated by us, we will deliver the order to the front door of your nominated delivery address. If you request your order to delivered inside a premises or a building, and we agree to do so, then you are responsible for any loss or damage suffered in connection with our delivery of your order beyond the front door. You must make all necessary arrangements to allow your order to be delivered, including obtaining any prior security or approvals which may apply to your delivery location.
    • If your address is outside of the postcode areas nominated by us, then your order will be delivered to a central business location or central pick-up location, nominated by us. You will then be required to collect your order from this central business location or central pick-up location.
    • You may be required to provide us with appropriate proof of identity. If the order has been paid by credit card, you may also be asked to show the credit card in order for verification checks to be conducted.
    • Jenny Craig accepts no liability or responsibility for incorrectly placed orders. Nor do we accept liability or responsibility for delivery details which are incorrectly supplied, or you fail to supply.
    • If you will not be at the delivery address at the expected delivery time, we recommend you nominate a cool safe place for delivery of your order. If you do not provide a specific place for delivery, your order will be left at your front door. If you advise of any specific delivery instructions in your order, all reasonable endeavours will be made to comply with these instructions to the extent reasonably within Jenny Craig’s control.
    • You will be responsible for the order from the time your products are delivered in accordance with your instructions. Jenny Craig accepts no liability or responsibility for any product or order once the product or order has been delivered to you.
    • You understand that Jenny Craig may need to change your delivery date and time from time to time. You will be notified as soon as reasonably practicable if your delivery date and time changes for any reason.

    Start your Jenny Craig journey now

    Start your Jenny Craig journey now