Offer terms and conditions

$8 for an 8 week membership

Offer is for New, Returning and Past members to join Jenny Craig’s promotional 8-week Membership for an $8 Membership Fee (RRP $30.45) (Membership).
Membership includes:

  • Initial weight assessment;
  • Newsletters;
  • Recipe e-books;
  • Hints and tips on how to stay on track; and
  • Access to purchase the Menu for the duration of the Membership.

The cost of food is additional. On purchase of the weekly menu at a total weekly cost from AU$144/NZ$158 receive a one-on-one consultation with a dedicated personal consultant, a personalised menu and activity plan, for that week. An additional cost for delivery and vitamin supplements may apply.

In addition, the following standard terms and conditions apply to this offer:

  • Offer is for New, Returning and Past Members only. Excludes Current members. A new member is an individual who has never held a Jenny Craig membership (New Member), a returning member is an individual who has a current unexpired Jenny Craig membership but has not visited a Jenny Craig centre in over three (3) months (Returning Member), a past member is an individual who has previously held a Jenny Craig membership which has expired (Past Member) and a current member is an individual who currently holds a Jenny Craig membership (Current Member).
  • one offer only per New, Returning and Past Member.
  • not to be used in conjunction with any other offer, unless otherwise specified.
  • offer conditional on Member entering into the Jenny Craig Membership Agreement and satisfactorily completing an initial health screening.
  • offer is not transferrable or exchangeable and cannot be redeemed for cash, credit or products (including Menu items).
  • individual weight loss results may vary.
  • weight loss takes time and effort to be successful. Individuals should seek professional advice on diet, exercise and lifestyle changes, and consult with their doctor prior to joining the Membership.
  • price of weekly Menu items may vary from time to time.
  • subject to applicable laws, Jenny Craig may vary, update or terminate this offer at any time.
  • Offer commences on 2 June 2019 and ends on 10 August 2019.

$49.50 for a 6 month membership

  1. This offer is for New, Returning and Past members to join Jenny Craig’s 6-month Membership for $49.50 (RRP $99) (Membership).
  2. The Membership includes:
    • An Initial weight assessment;
    • Newsletters;
    • Recipe e-books;
    • Hints and tips on how to stay on track; and
    • Access to purchase the Menu for the duration of the Membership.
  1. The cost of food is additional. On purchase of the weekly menu at a total weekly cost from AU$144/ NZ$158, receive a one-on-one consultation with a dedicated personal consultant, a personalised menu and activity plan, for that week. An additional cost for delivery and vitamin supplements may apply.
  2. In addition, the following standard terms and conditions apply to this offer:
    • the offer is for New, Returning and Past Members only. Excludes Current members. A new member is an individual who has never held a Jenny Craig membership (New Member), a returning member is an individual who has a current unexpired Jenny Craig membership but has not visited a Jenny Craig centre in over three (3) months (Returning Member), a past member is an individual who has previously held a Jenny Craig membership which has expired (Past Member) and a current member is an individual who currently holds a Jenny Craig membership (Current Member);
    • one offer only per New, Returning and Past Member;
    • the offer is not to be used in conjunction with any other offer, unless otherwise specified;
    • the offer is conditional on the Member entering into the Jenny Craig Membership Agreement and the Health Acknowledgement;
    • the offer is not transferrable or exchangeable and cannot be redeemed for cash, credit or products (including Menu items);
    • the price of weekly Menu items may vary from time to time. Specifically, in August 2019, the total weekly cost of the Menu will increase from $144 per week to $154 per week (which is an increase from $21 per day to $22 per day);
    • subject to applicable Laws, Jenny Craig may vary, update or terminate this offer at any time;
    • the offer commences on 2 June 2019 and ends on 10 August 2019;
  1. Please note individual weight loss results may vary. Weight loss takes time and effort to be successful. Individuals should seek professional advice on diet, exercise and lifestyle changes, and consult with their doctor prior to joining the Membership.

Trial membership - online purchase

  1. This offer is for New, Returning and Past members to join Jenny Craig’s Trial 8-week Membership for $8 (RRP$30.45) (Membership).
  2. The Membership includes:
    • an Initial weight assessment;
    • Newsletters;
    • Recipe e-books;
    • Hints and tips on how to stay on track; and
    • Access to purchase the Menu for the duration of the Membership.
  3. The cost of food is additional. On purchase of the weekly menu at a total weekly cost from AU$144, receive a one-on-one consultation with a dedicated personal consultant with a dedicated consultant, a personalised menu and activity plan, for that week. An additional cost for delivery and vitamin supplements may apply.
  4. In addition, the following standard terms and conditions apply to this offer:
    • the offer is for New, Returning and Past Members only. Excludes Current members. A new member is an individual who has never held a Jenny Craig membership (New Member), a returning member is an individual who has a current unexpired Jenny Craig membership but has not visited a Jenny Craig centre in over three (3) months (Returning Member), a past member is an individual who has previously held a Jenny Craig membership which has expired (Past Member) and a current member is an individual who currently holds a Jenny Craig membership (Current Member);
    • one offer only per New, Returning and Past Member;
    • the offer is not to be used in conjunction with any other offer, unless otherwise specified;
    • the offer is conditional on the Member entering into the Jenny Craig Membership Agreement and the Health Acknowledgement;
    • the offer is not transferrable or exchangeable and cannot be redeemed for cash, credit or products (including Menu items);
    • the price of weekly Menu items may vary from time to time;
    • subject to applicable Laws, Jenny Craig may vary, update or terminate this offer at any time;
    • the offer commences on 2 June and ends on 10 August 2019;
  5. Please note individual weight loss results may vary. Weight loss takes time and effort to be successful. Individuals should seek professional advice on diet, exercise and lifestyle changes, and consult with their doctor prior to joining the Membership.

Standard membership - online purchase

  1. This offer is for New, Returning and Past members to join Jenny Craig’s 6-month Membership for $49.50 (RRP$99) (Membership).
  2. The Membership includes:
    • an Initial weight assessment;
    • Newsletters;
    • Recipe e-books;
    • Hints and tips on how to stay on track; and
    • Access to purchase the Menu for the duration of the Membership.
  1. The cost of food is additional. On purchase of the weekly menu at a total weekly cost from AU$144, receive a one-on-one consultation with a dedicated personal consultant, a personalised menu and activity plan, for that week. An additional cost for delivery and vitamin supplements may apply.
  2. In addition, the following standard terms and conditions apply to this offer:
    • the offer is for New, Returning and Past Members only. Excludes Current members. A new member is an individual who has never held a Jenny Craig membership (New Member), a returning member is an individual who has a current unexpired Jenny Craig membership but has not visited a Jenny Craig centre in over three (3) months (Returning Member), a past member is an individual who has previously held a Jenny Craig membership which has expired (Past Member) and a current member is an individual who currently holds a Jenny Craig membership (Current Member);
    • one offer only per New, Returning and Past Member;
    • the offer is not to be used in conjunction with any other offer, unless otherwise specified;
    • the offer is conditional on the Member entering into the Jenny Craig Membership Agreement and the Health Acknowledgement;
    • the offer is not transferrable or exchangeable and cannot be redeemed for cash, credit or products (including Menu items);
    • the price of weekly Menu items may vary from time to time;
    • subject to applicable Laws, Jenny Craig may vary, update or terminate this offer at any time;
    • the offer commences on 10 July 2019 and ends on 10 August 2019;
  1. Please note individual weight loss results may vary. Weight loss takes time and effort to be successful. Individuals should seek professional advice on diet, exercise and lifestyle changes, and consult with their doctor prior to joining the Membership.

Mum Central Exclusive Offer - Australia Only

  1. This offer is for New, Returning and Past members to receive a $25 food discount each week for 4 weeks on the purchase of the weekly Menu (Discount). Total cost from AU$119 (based on current price of weekly Menu) after the application of Discount.
  2. The cost of membership is additional. Total cost from AU$8 for 8 weeks (based on current price of membership) (Membership).
  3. The Membership includes:
    • an Initial weight assessment;
    • Newsletters;
    • Recipe e-books;
    • Hints and tips on how to stay on track; and
    • Access to purchase the Menu for the duration of the Membership.
  1. On purchase of the weekly Menu, receive a one-on-one consultation with a dedicated personal consultant, a personalised menu and activity plan, for that week. An additional cost for delivery and vitamin supplements may apply.
  2. In addition, the following standard terms and conditions apply to this offer:
    • the offer is for New, Returning and Past Members only. Excludes Current members. A new member is an individual who has never held a Jenny Craig membership (New Member), a returning member is an individual who has a current unexpired Jenny Craig membership but has not visited a Jenny Craig centre in over three (3) months (Returning Member), a past member is an individual who has previously held a Jenny Craig membership which has expired (Past Member) and a current member is an individual who currently holds a Jenny Craig membership (Current Member);
    • one offer only per New, Returning and Past Member;
    • the offer is not to be used in conjunction with any other offer, unless otherwise specified;
    • the offer is conditional on the Member entering into the Jenny Craig Membership Agreement and the Health Acknowledgement;
    • the offer is not transferrable or exchangeable and cannot be redeemed for cash, credit or products (including Menu items);
    • the Membership is payable in full at the time of joining;
    • the weekly Menu (less the Discount) is payable in full each week;
    • the price of weekly Menu items may vary from time to time;
    • subject to applicable Laws, Jenny Craig may vary, update or terminate this offer at any time;
    • the offer commences on 1 July 2019 and ends on 31st July 2019;
  1. Please note individual weight loss results may vary. Weight loss takes time and effort to be successful. Individuals should seek professional advice on diet, exercise and lifestyle changes, and consult with their doctor prior to joining the Membership.

WIN THE DREAM DRESS COMPETITION – AUSTRALIA ONLY

  1. The promoter is Jenny Craig Weight Loss Centres Pty Ltd ABN 61 006 109 842 trading as “Jenny Craig” of Level 1, 464 St Kilda Road, Melbourne in the State of Victoria 3004 Australia (Promoter).
  2. Information about how to enter the competition, and the prizes available, form part of these Terms and Conditions. Participation is deemed to be acceptance of these Terms and Conditions.
  3. This competition commences at 9:00am AEST on Wednesday, 1 May 2019 (Commencement Date) and closes at 23.59pm AEST on Friday, 16 August 2019 (Close Date).
  4. Entry and participation in this competition is only open to adults (21 years and over) who are residents of Australia and subject to these Terms and Conditions.
  5. Employees (and their immediate families) of the Promoter are ineligible to enter the competition. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or first cousin.
  6. This competition is a game of skill, whereby each entrant must, between the Commencement Date and the Close Date (Competition Period), fulfil the following entry criteria:
    • register for the competition via jennycraig.com.au/dream-dress;
    • complete the entry form in full at that web address and submit a recent photograph (Entry Form); and
    • complete a minimum of eight (8) consecutive weeks of the Jenny Craig program. Please note there are costs associated with a membership to the Jenny Craig program, food (total weekly cost from $144) and other costs such as delivery, which are the sole responsibility of the entrant).

(together the Entry Criteria)

  1. As a condition of entry into the competition, entrants acknowledge that a profile of each eligible entrant (based on the information contained in their Entry Form) may be published on any medium and at any time by Jenny Craig, as deemed appropriate in the Promoter’s absolute discretion.
  2. The Promoter reserves the right to, at any time, verify the validity of entries, (including their identity and completion of the Entry Criteria) and to disqualify any entrants whose entry is not submitted in accordance with these terms and conditions, or who otherwise tampers with the entry process. Errors and omissions will be accepted at the Promoter’s absolute and unfettered discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
  3. Incomplete or indecipherable entries will be deemed invalid.
  4. Only one entry per eligible entrant will be permitted.
  5. The winner of the competition will be judged by representatives of the Promoter, in their absolute discretion, and will be based on the Entry Criteria, chance plays no part in determining the winners.
  6. Out of the eligible entrants, one (1) competition winner will be selected by the Promoter based on the Entry Criteria, who will win the following prize: one (1) AUD $5,000 VISA Gift Card (Card) (Prize).
  7. If the Prize winner is under the age of 21, the prize will be forfeited.
  8. The Prize is not transferable or exchangeable and cannot be redeemed for cash. The Prize is to be awarded by a provider selected by the Promoter in its absolute discretion and is subject to the terms and conditions of the Card. Cash will not be given for any unused balance and any unused balance on expiry of the Card will not be refunded or credited.
  9. Entrants acknowledge that all material gathered and produced as a result of their entries will be owned by the Promoter.
  10. The winner of the competition will be judged at 4pm on Monday, 19 August, 2019, at Level 1, 464 St Kilda Rd, Melbourne, VIC, 3000.
  11. The winner (and only the winner) will be notified by phone and/or in writing on Wednesday, 21 August 2019. On the same day, the winner will have their name published on the Promoter’s website for 21 days.
  12. The Prize must be claimed by 5pm, Tuesday, 27 August 2019 or a new winner will be drawn and the Prize will be given to the new winner.
  13. If deemed appropriate at the Promoter’s absolute discretion, the winner must make themselves available for a half day photoshoot between 2 September 2019 and 6 September 2019 as may be necessary.
  14. If deemed appropriate at the Promoter’s absolute discretion, the winner agrees to be featured in a full-page advertorial in New Idea Magazine in September 2019.
  15. The Promoter’s decision is final in all aspects of this competition and no correspondence will be entered.
  16. As a condition of entry, the entrant agrees that they are fully responsible for any content that they submit. The Promoter shall not be liable in any way for such content to the full extent permitted by law. The entrant warrants and agrees that:
    • with regard to any materials submitted via the competition, including answers to competition questions, comments, recordings and images (Content), unless the Promoter advises otherwise, the entrant grants the Promoter, its affiliates and sub-licensees a non-exclusive, royalty-free, perpetual, worldwide, irrevocable, and sub-licensable right to use, reproduce, modify, adapt, publish and display such Content for any purpose in any media, without compensation, restriction on use, attribution or liability. The entrant agrees not to assert any moral rights in relation to such use. The entrant warrants that they have the full authority to grant these rights.
    • they will not submit any content that is unlawful or fraudulent, or that the Promoter, or any advisor of the Promoter, may deem to be or that could be in breach of any privacy, publicity or other rights;
    • they will obtain prior written consent from any person or company that appears in any submitted Content;
    • they will comply with all applicable laws and regulations, including without limitation, those governing privacy, publicity and the access or use of any other persons’ computer, technology or communication systems.
  1. Without limiting any other terms herein, the entrant will fully indemnify the Promoter for any breach of these terms and conditions.
  2. If the competition is interfered with or frustrated in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law:
    • to disqualify the entrant; and/or
    • to modify, suspend, terminate or cancel the competition.
  1. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act 2010 (Cth) (Non-Excludable Guarantees).
  2. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter, their related entities, associates, affiliates and each’s respective officers, employees and agents (each a Relevant Person) excludes (and exclude) all liability (including negligence), for any personal injury or any loss or damage (including loss of opportunity), whether direct, indirect, special or consequential, arising out of or in connection with, the Competition or these terms and conditions, and/or any of the following:
    • technical difficulties or equipment malfunction (whether or not under the Promoter’s control);
    • theft, unauthorised access or third-party interference, whether with an entrant’s or winners Entry Form or otherwise;
    • any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) for any reason beyond the reasonable control of the Promoter;
    • any variation in the prize value to that stated in these Terms and Conditions (if applicable);
    • any tax liability incurred by a winner; and/or
    • taking of or use of any prize by a winning entrant.
  3. The Promoter collects personal information in order to conduct the competition and may, for this purpose, disclose such personal information to third parties, including but not limited to agents, contractors and service providers and use the personal information for the purposes described in these Terms and Conditions and the Promoter’s Privacy Policy. Entry by an eligible entrant is conditional upon them providing this information to the Promoter. The Promoter’s Privacy Policy is available at jennycraig.com.au/privacy . In addition to the purposes stated in the Privacy Policy, the Promoter may, for an indefinite period, unless otherwise advised, use the personal information for promotional, marketing, publicity, research and profiling purposes, subject to applicable privacy laws and regulations. All entries become the exclusive property of the Promoter.
  4. The laws of Australia apply to the competition and these terms and conditions to the exclusion of any other law. Eligible entrants submit to the exclusive jurisdiction of the courts of Australia, as appropriate.
  5. The Promoter may communicate or advertise this competition using Facebook. However, the competition is in no way sponsored, endorsed or administered by, or associated with, Facebook. Entrants are providing their information to the Promoter and not to Facebook. Each entrant completely releases Facebook Inc., and its associated entities from any and all liability.
  6. Entrants consent to the Promoter using the entrant’s name, image and likeness in the event they are the winner (including photograph, filming and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this competition (including the outcome) and promoting any products manufactured, distributed, and/or supplied by the Promoter or its related companies.

Share the love (refer a friend)

CURRENT MEMBER

Refer a New Member to Jenny Craig, and once Jenny Craig has verified the referral, and the New Member purchases a Jenny Craig membership (based on current price of recommended membership) and one week of the full Menu (Total weekly Menu cost from $144), receive a $100 Jenny Craig food discount (Discount). The Discount can be used towards the cost of Menu items in one transaction only. Further Menu details can be found at www.jennycraig.com.au/costs.

In addition, the following standard terms and conditions apply to this offer:

  • only a Current Member can refer a New Member to Jenny Craig. A Current Member is an individual who holds a valid Jenny Craig membership. A New Member is an individual who has never been a Jenny Craig member.
  • only valid once Jenny Craig has verified the referral, and when the New Member purchases a Jenny Craig membership and one week of the full Menu.
  • the balance of the Menu items (if any) must be paid at the same time as redeeming the Discount.
  • not to be used in conjunction with any other offer.
  • only one Discount may be redeemed per referred New Member.
  • Discount is non-refundable, not transferrable or exchangeable and cannot be redeemed for cash or credit.
  • New Member must enter into the standard Jenny Craig membership agreement and satisfactorily complete an initial health screening.
  • individual weight loss results may vary.
  • weight loss takes time and effort to be successful. People should seek professional advice on diet, exercise and lifestyle changes and consult with their doctor prior to commencing any Program.
  • subject to applicable laws, Jenny Craig may vary, update or terminate this offer at any time.
  • price of Menu items may vary from time to time.
  • Discount valid until 31st of December 2019. Any unused value may not be refunded.

NEW MEMBER

Provide Jenny Craig with the Current Members details who referred you for verification, purchase a Jenny Craig membership (based on current price of recommended membership) and one week of the full Menu (Total weekly Menu cost from $144), to receive a $100 discount off the first week’s full Menu purchase (Discount). Best results experienced when Membership used in association with full Menu at an additional cost. Weekly consultations, personalised menu and activity plan only available when full Menu purchased for that week. Further membership and Menu details can be found at www.jennycraig.com.au/costs.

In addition, the following standard terms and conditions apply to this offer:

  • only a Current Member can refer a New Member to Jenny Craig. A Current Member is an individual who holds a valid Jenny Craig membership. A New Member is an individual who has never been a Jenny Craig member.
  • only valid once Jenny Craig has verified the referral.
  • the Membership Fee and the balance of the Menu items must be paid at the same time as redeeming the Discount.
  • not to be used in conjunction with any other offer.
  • only one Discount may be redeemed per referred New Member.
  • Discount is non-refundable, not transferrable or exchangeable and cannot be redeemed for cash or credit.
  • offer conditional on member entering into the standard Jenny Craig membership agreement and satisfactorily completing initial health screening.
  • individual weight loss results may vary.
  • weight loss takes time and effort to be successful. People should seek professional advice on diet, exercise and lifestyle changes and consult with their doctor prior to commencing any Program.
  • subject to applicable laws, Jenny Craig may vary, update or terminate this offer at any time.
  • price of Membership and Menu items may vary from time to time.
  • Discount valid until 31st of December 2019. Any unused value may not be refunded.

Flash Sale - $40 off Food for 4 weeks

  1. This offer is for New, Returning and Past members to receive a $40 food discount each week for 4 consecutive weeks, on the purchase of the weekly Menu (Discount). Members must purchase 4 consecutive weeks of the weekly Menu to receive the total $160 discount (applied in $40 weekly instalments). Total cost from AU$416/ NZ$472 (based on current price of weekly Menu from AU$104/ NZ$118 per week for 4 weeks) after the application of Discount.
  2. The cost of membership is additional. Total cost from AU$8 for 8 weeks (based on current price of membership) (Membership).
  3. The Membership includes:
    • an Initial weight assessment;
    • Newsletters;
    • Recipe e-books;
    • Hints and tips on how to stay on track; and
    • Access to purchase the Menu for the duration of the Membership.
  1. On purchase of the weekly Menu, receive a one-on-one consultation with a dedicated personal consultant, a personalised menu and activity plan, for that week. An additional cost for delivery and vitamin supplements may apply.
  2. In addition, the following standard terms and conditions apply to this offer:
    • the offer is for New, Returning and Past Members only. Excludes Current members. A new member is an individual who has never held a Jenny Craig membership (New Member), a returning member is an individual who has a current unexpired Jenny Craig membership but has not visited a Jenny Craig centre in over three (3) months (Returning Member), a past member is an individual who has previously held a Jenny Craig membership which has expired (Past Member) and a current member is an individual who currently holds a Jenny Craig membership (Current Member);
    • one offer only per New, Returning and Past Member;
    • the offer is not to be used in conjunction with any other offer, unless otherwise specified;
    • the offer is conditional on the Member entering into the Jenny Craig Membership Agreement and the Health Acknowledgement;
    • the offer is not transferrable or exchangeable and cannot be redeemed for cash, credit or products (including Menu items);
    • the Membership is payable in full at the time of joining;
    • the weekly Menu (less the Discount) is payable in full each week. If a weekly Menu purchase is missed in the required consecutive 4-week period, the Discount will become void and no further Discounts will be redeemable.
    • the price of weekly Menu items may vary from time to time;
    • subject to applicable Laws, Jenny Craig may vary, update or terminate this offer at any time;
    • the offer commences on 16 June 2019 and ends 11:59pm 22 June 2019;
  1. Please note individual weight loss results may vary. Weight loss takes time and effort to be successful. Individuals should seek professional advice on diet, exercise and lifestyle changes, and consult with their doctor prior to joining the Membership.

DISCOUNT VOUCHER*

These terms and conditions apply to the use of Jenny Craig Discount Vouchers. Vouchers not available to current members. Minimum spend $150 in one transaction. Voucher can be used towards the cost of a Program (i.e. Membership Fee) or Menu items, but excludes delivery, merchandise and supplement costs. Only redeemable once, on the presentation of the Discount Voucher.  Program and Menu details can be found at https://www.jennycraig.com.au/costs

In addition, the following standard terms and conditions apply to this offer:

  • Excludes current members. A current member is an individual who is currently participating in any Jenny Craig Program and has attended a Jenny Craig centre for a consultation in the last three (3) months.
  • only valid on presentation of Discount Voucher, which must be surrendered when Discount Voucher redeemed in full.
  • the balance of the Membership Fee and/or Menu items must be immediately paid by the member, at the same time as redeeming the Discount Voucher.
  • not to be used in conjunction with any other offer.
  • only one Discount Voucher may be used per transaction.
  • Discount Voucher is non-refundable, not transferrable or exchangeable and cannot be redeemed for cash or credit.
  • Jenny Craig will not accept responsibility for any lost or stolen Discount Vouchers.
  • member must enter into the standard Jenny Craig membership agreement and satisfactorily complete initial health screening.
  • individual weight loss results may vary.
  • weight loss takes time and effort to be successful. People should seek professional advice on diet, exercise and lifestyle changes and consult with their doctor prior to commencing any Program.
  • subject to applicable laws, Jenny Craig may vary, update or terminate this offer at any time.
  • Membership Fees and cost of Menu items may vary from time to time.
  • Discount Voucher valid until the date listed on the Discount Voucher, or 10/03/2019, whichever is earlier. Any unused value may not be refunded.

HOME DELIVERY

  • Home delivery will only occur for addresses within the postcode areas nominated by us from time to time.
  • During the ordering process, you will be required to select a date and delivery window for your order to be delivered. You will provide us with complete and accurate information to complete your order.
  • All efforts will be made to deliver your order on the date and delivery window selected, however due to events beyond our reasonable control; we may not be able to do so and will not be liable to you or any other person for any such delay.
  • If your address is within the postcode nominated by us, we will deliver the order to the front door of your nominated delivery address. If you request your order to delivered inside a premises or a building, and we agree to do so, then you are responsible for any loss or damage suffered in connection with our delivery of your order beyond the front door. You must make all necessary arrangements to allow your order to be delivered, including obtaining any prior security or approvals which may apply to your delivery location.
  • If your address is outside of the postcode areas nominated by us, then your order will be delivered to a central business location or central pick-up location, nominated by us. You will then be required to collect your order from this central business location or central pick-up location.
  • You may be required to provide us with appropriate proof of identity. If the order has been paid by credit card, you may also be asked to show the credit card in order for verification checks to be conducted.
  • Jenny Craig accepts no liability or responsibility for incorrectly placed orders. Nor do we accept liability or responsibility for delivery details which are incorrectly supplied, or you fail to supply.
  • If you will not be at the delivery address at the expected delivery time, we recommend you nominate a cool safe place for delivery of your order. If you do not provide a specific place for delivery, your order will be left at your front door. If you advise of any specific delivery instructions in your order, all reasonable endeavours will be made to comply with these instructions to the extent reasonably within Jenny Craig’s control.
  • You will be responsible for the order from the time your products are delivered in accordance with your instructions. Jenny Craig accepts no liability or responsibility for any product or order once the product or order has been delivered to you.
  • You understand that Jenny Craig may need to change your delivery date and time from time to time. You will be notified as soon as reasonably practicable if your delivery date and time changes for any reason.

Start your journey now

FREE NO OBLIGATION WEIGHT ASSESSMENT *

Offer is for new adult clients to receive a free no obligation weight assessment with Jenny Craig.

In addition, the following standard terms and conditions apply to this offer and by participating in the offer the client agrees to the following terms:

  • new adult clients only. Excludes current and returning members. A current member is an individual who is currently participating in any Jenny Craig Program, a new client is an individual who has never participated in a Jenny Craig Program, and a returning member is an individual who has previously participated in a Jenny Craig Program but has not visited a Jenny Craig centre in over three (3) months.
  • redeemable once per new client.
  • to redeem this offer, the new client must attend a participating Jenny Craig centre by appointment only, and refer to this promotion at the time of booking.
  • appointments are subject to availability and available appointment times may be limited.
  • not to be used in conjunction with any other offer, unless specified otherwise.
  • offer subject to client satisfactorily completing health screening.
  • offer is not transferrable or exchangeable and cannot be redeemed for cash, credit or any products (include Menu items).
  • by participating in this offer, the client is not participating in any of Jenny Craig’s weight loss programs and this offer is for the client to receive a weight assessment only.
  • weight loss takes time and effort to be successful. People should seek professional advice on diet, exercise and lifestyle changes and consult with their doctor prior to participating in this offer.
  • subject to applicable laws, Jenny Craig may vary, update or terminate this offer at any time.
  • offer commences on Sunday the 4th of March 2018.
  • offer ends on Tuesday the 31st of December 2019.

MPORT SPECIAL JOINING FEE OF $10 ON 10-WEEK MEMBERSHIP* – AUSTRALIA

Offer is for Premium Members of mPort Ltd ACN 160 626 086 (mPort) to join Jenny Craig’s standard 10-week Membership for a $10 Joining Fee (Membership). Excludes current Jenny Craig members. Cost of food additional.

Joining Fee payable in full when joining. The Membership gives members an initial weight assessment and access to purchase Menu items (at an additional cost) for the duration of the 10-week Membership. Weekly consultations, personalised menu and activity plan only available when the full Menu is purchased for that week. Further details can be found at www.jennycraig.com.au/costs or by calling 13 19 92. Total minimum cost is $10. The offer does not include the Menu items, complementary or additional foods, vitamin supplements or delivery costs, which are additional. Best results are experienced when conducted in association with full Menu, starting from $144 per week (based on current price of recommended Menu).

In addition, the following standard terms and conditions apply to this offer:

  • one offer only per member.
  • offer may be subject to additional terms and conditions by mPort. Members should review and seek advice on such terms prior to joining the Membership.
  • the Joining Fee is payable in full at the time of joining.
  • not to be used in conjunction with any other offer, unless specified otherwise.
  • offer conditional on member entering into the standard Jenny Craig membership agreement and satisfactorily completing initial health screening.
  • offer is not transferrable or exchangeable and cannot be redeemed for cash, credit or products (including Menu items).
  • individual weight loss results may vary.
  • weight loss takes time and effort to be successful. People should seek professional advice on diet, exercise and lifestyle changes and consult with their doctor prior to joining the Membership.
  • price of Menu items may vary from time to time.
  • subject to applicable laws, Jenny Craig may vary, update or terminate this offer at any time.
  • offer commences on Sunday 12 August 2018.
  • offer ends on Sunday 30 June 2019.

July Offer Direct Mail

Offer is for Returning members to receive $25 off Menu items each week for 8 weeks, when purchasing the weekly Menu at a total weekly cost from AU$119/NZ$133 after applying the $25 Discount. Cost of Membership may also apply.

The offer does not include the Menu items, complementary or additional foods, vitamin supplements or delivery costs, which are additional. Weekly consultations, personalised menu and activity plan only available when weekly Menu is purchased.

In addition, the following standard terms and conditions apply to this offer:

    • offer is for Returning members only. It excludes New members, Current members and Past Members. A New member is an individual who has never held a Jenny Craig Membership, a Current member is an individual who currently holds a Jenny Craig Membership, a Returning member is an individual who has a current unexpired Jenny Craig Membership but has not visited a Jenny Craig centre in over three (3) months, and a Past member is an individual who has previously held a Jenny Craig Membership which has expired;
    • one offer only per Returning member, to be used towards the cost of Menu items only;
    • the Membership Fee (if applicable) is payable in full at the time of joining;
    • the weekly Menu (less the Discount) is payable in full each week;
    • not to be used in conjunction with any other offer, unless otherwise specified;
    • offer conditional on member entering into the standard Jenny Craig Membership Agreement and satisfactorily completing an initial health screening;
    • offer is not transferrable or exchangeable and cannot be redeemed for cash, credit or products (including Menu items);
    • individual weight loss results may vary;
    • weight loss takes time and effort to be successful. Individuals should seek professional advice on diet, exercise and lifestyle changes, and consult with their doctor prior to joining the Membership;
    • price of Menu items may vary from time to Specifically, in August 2019, the total weekly cost of the Menu will increase from AU$144/ NZ$158 per week to AU$154/ NZ$168 per week such that the total weekly cost will be from AU$129/ NZ$143 (after applying the discount);
    • subject to applicable laws, Jenny Craig may vary, update or terminate this offer at any time.
    • offer commences on Sunday 7 July, 2019.
    • offer ends on Sunday 31st of August 2019.

Goulburn Centre - $25 off food

  1. This offer is for current members at Goulburn centre only to receive a $25 food discount each week for 4 weeks on purchase of the weekly Menu (total cost from $119, after discount). Redeemable at Belconnen ACT and Wollongong NSW centres only, on presentation of voucher.
  2. The cost of membership is additional. Total cost from AU$8 for 8 weeks (based on current price of membership) (Membership).
  3. The Membership includes:
    • an Initial weight assessment;
    • Newsletters;
    • Recipe e-books;
    • Hints and tips on how to stay on track; and
    • Access to purchase the Menu for the duration of the Membership.
  1. On purchase of the weekly Menu, receive a one-on-one consultation with a dedicated personal consultant, a personalised menu and activity plan, for that week. An additional cost for delivery and vitamin supplements may apply.
  2. In addition, the following standard terms and conditions apply to this offer:
    • the offer is for Current Members of Goulburn centre only. A current member is an individual who currently holds a Jenny Craig membership (Current Member);
    • one offer only per current Member;
    • the offer is not to be used in conjunction with any other offer, unless otherwise specified;
    • the offer is conditional on the Member entering into the Jenny Craig Membership Agreement and the Health Acknowledgement;
    • the offer is not transferrable or exchangeable and cannot be redeemed for cash, credit or products (including Menu items);
    • the Membership is payable in full at the time of joining;
    • the weekly Menu (less the Discount) is payable in full each week;
    • the price of weekly Menu items may vary from time to time;
    • subject to applicable Laws, Jenny Craig may vary, update or terminate this offer at any time;
    • the offer commences on 11 July 2019 and ends on 3 August 2019;
  1. Please note individual weight loss results may vary. Weight loss takes time and effort to be successful. Individuals should seek professional advice on diet, exercise and lifestyle changes, and consult with their doctor prior to joining the Membership.

Success story competition

  1. The promoter is Jenny Craig Weight Loss Centres Pty Ltd ABN 61 006 109 842 trading as “Jenny Craig” of Level 1, 464 St Kilda Road, Melbourne in the State of Victoria 3004 Australia (Promoter).
  2. Information about how to enter the competition, and the prizes available, form part of these Terms and Conditions, and are available in Jenny Craig centres or online at jennycraig.com.au/terms or www.jennycraig.co.nz/terms. Participation in this competition is deemed to be acceptance of these Terms and Conditions.
  3. This competition commences at 09:00am AEST on 18 July 2019 (Commencement Date) and finishes at 12.00pm AEST on 16 August 2019 (Close Date).
  4. Entry and participation in this competition is only open to current and former Jenny Craig members of an Australian or New Zealand Jenny Craig Centre, who are residents of Australia or New Zealand, and subject to these Terms and Conditions.
  5. This competition is a game of skill, whereby each entrant must, between the Commencement Date and the Close Date (Competition Period), submit an entry form via Jenny Craig’s approved competition page, , jennycraig.com.au/become-a-star or www.jennycraig.co.nz/become-a-star/ , including the entrant’s name, gender, age, phone number, email address, details of the Jenny Craig centre attended, weight loss amount, current weight, goal weight, before and after pictures, and a description in 25 words or less about how Jenny Craig changed the entrant’s life (Entry Form). Entrants may be required to be available for an interview with the Promoter via Skype or another similar channel. Chance plays no part in determining the winners. At the conclusion of the Competition Period, a panel of judges will individually judge each entry, based on the merit of the answers provided to the questions posed on the Entry Form, and the Entry Criteria identified below.
  6. The finalists and the winner of this competition will be judged by representatives of Jenny Craig, in their absolute discretion, and will be based on the Entry Form and the Entry Criteria outlined below. The Entry Criteria requires the entrant to:
    • be (or have been) a Jenny Craig member in Australia or New Zealand;
    • demonstrate that the weight was lost while the entrant was on a Jenny Craig program;
    • show significant and substantial dedication to the enrolled Jenny Craig Program;
    • have the most inspirational, unique or interesting weight loss story;
    • submit their entry via the online Entry Form during the Competition Period;
      (Entry Criteria).
  1. Employees of the Promoter (and their immediate family members) and agencies associated with this competition are ineligible to win a prize. For completion, immediate family member includes a spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or first cousin.
  2. As a condition of entry into this competition, entrants acknowledge that a profile of each eligible entrant (based on the information contained in their Entry Form) may be published at any time by Jenny Craig, as deemed appropriate in Jenny Craig’s absolute discretion.
  3. The Promoter reserves the right to, at any time, verify the validity of entries, (including their identity and age) and to disqualify any entrants whose entry is not submitted in accordance with these Terms and Conditions, or who otherwise tampers with the entry process. Errors and omissions will be accepted at the Promoter’s absolute and unfettered discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
  4. Incomplete or indecipherable entries will be deemed invalid.
  5. Only one entry per eligible entrant will be permitted.
  6. Out of the eligible entrants:
  • all will be considered to appear as part of Jenny Craig’s public relations, social media and website material;
  • up to four (4) winners will be selected to appear in a Jenny Craig television commercial (TVC) and will win a prize up to the value of $5,000 (AUD / NZD) (which is made up of (i) an all-expenses paid trip to Melbourne, Victoria, Australia, (ii) a photoshoot with a celebrity photographer, (iii) a $3,500 (AUD / NZD) cash prize, and (iv) the Promotor’s goodie bag). The Promoter is not under any obligation to feature the winner in any TVC, nor award additional prizes; and
  • one (1) winner will be selected to win a $1,000 (AUD/NZD) cash prize. The winner of this cash prize is unable to also be the winner of the prize set out in clause 12(b) above.
  1. The finalists and winners acknowledge that all material gathered and produced as a result of their entry will be owned by the Promoter, and the finalists and winners consent to the use of their image in the same. The finalists and winners agree to sign any legal documentation, and provide any additional information required, in the form determined by the Promoter in its absolute discretion, to give effect to this consent and appropriately advertise the entry.
  2. The winners of the prize in clause 12(b) will be informed by 5:00pm AEST on 2 September 2019. The winner of the prize in clause 12(c) will be informed by 5:00pm AEST on 31 January 2020.
  3. Prizes are not redeemable for cash and are not transferrable. All vouchers and prizes are to be awarded by a provider selected by the Promoter in its absolute discretion. Prizes are subject to the terms and conditions of each individual service provider.
  4. The Promoter’s decision is final in all aspects of this competition and no correspondence will be entered into.
  5. As a condition of entry, the entrant agrees that they are fully responsible for any content that they submit. The Promoter shall not be liable in any way for such content to the full extent permitted by law. The entrant warrants and agrees that:
    • with regard to any materials submitted via the competition, including answers to competition questions, comments, recordings and images (Content), unless the Promoter advises otherwise, the entrant grants the Promoter, its affiliates and sub-licensees a non-exclusive, royalty-free, perpetual, worldwide, irrevocable, and sub-licensable right to use, reproduce, modify, adapt, publish and display such Content for any purpose in any media, without compensation, restriction on use, attribution or liability. The entrant agrees not to assert any moral rights in relation to such use. The entrant warrants that they have the full authority to grant these rights.
    • they will not submit any content that is unlawful or fraudulent, or that the Promoter, or any advisor of the Promoter, may deem to be, or that could be, in breach of any privacy, publicity or other rights;
    • they will obtain prior written consent from any person or company that appears in any submitted Content;
    • they will comply with all applicable laws and regulations, including without limitation, those governing privacy, publicity and the access or use of any other persons’ computer, technology or communication system.
  6. Without limiting any other terms herein, the entrant will fully indemnify the Promoter for any breach of these Terms and Conditions.
  7. The entrant consents to the Promoter using their name, likeness, image and/or voice in the event that they submit a winning entry (including photographs, films and/or recordings) in any media, for an unlimited period of time, without remuneration or compensation, for the purpose of publicising the competition (including any outcome), and marketing or publicising any products or services manufactured, distributed and/or supplied by the Promoter.
  8. If the competition is interfered with or frustrated in any way, or is not capable of being conducted as reasonably anticipated, due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law, to:
    • disqualify the entrant; and/or
    • modify, suspend, terminate or cancel the competition.
  9. Nothing in these Terms and Conditions limits, excludes or modifies, or purports to limit, exclude or modify, the statutory consumer guarantees as provided under the Competition and Consumer Act 2010 (Cth) or the Consumer Guarantees Act 1993 (NZ), as appropriate (Non-Excludable Guarantees). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter, their related entities, associates, affiliates and the officers, employees and agents of each of them (each a Relevant Person) excludes all liability, (including negligence) for personal injury, or any loss or damage (including loss of opportunity), whether direct, indirect, special or consequential, arising out of or in connection with, this competition or these Terms and Conditions, and including but not limited to:
    • any technical difficulties or equipment malfunction (regardless of whether it is under the Promoter’s control);
    • any theft, unauthorised access or third party interference, whether with an entrant’s, finalists or winners Entry Form or otherwise;
    • any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) for any reason beyond the reasonable control of the Promoter;
    • any variation in the prize value to that stated in these Terms and Conditions (if applicable);
    • any tax liability incurred by a finalist or a winner; and/or
    • taking of, or using, any prize by a finalist and/or the winning entrant.
  10. The Promoter reserves the right (and the entrant consents) to obtain any background checks it may require, including a criminal record check of the entrant, and to disqualify any entrant whose results are unsatisfactory to the Promoter at its absolute and unfettered discretion.
  11. The Promoter collects personal information in order to conduct the competition and may, for this purpose, disclose such personal information to third parties, including but not limited to agents, contractors and service providers, and use the personal information for the purposes described in these Terms and Conditions and the Promoter’s Privacy Policy. Entry by an eligible entrant is conditional upon them providing this information to the Promoter. The Promoter’s Privacy Policy is available at jennycraig.com.au/privacy or www.jennycraig.co.nz/privacy In addition to the purposes stated in the Privacy Policy, the Promoter may, for an indefinite period, unless otherwise advised, use the personal information for promotional, marketing, publicity, research and profiling purposes, subject to applicable privacy laws and regulations. All entries become the exclusive property of the Promoter once submitted by an entrant.
  12. The laws of the state of Victoria, Australia (for entrants located in Australia) or the laws of New Zealand (for entrants located in New Zealand) apply to this competition and these terms and conditions, to the exclusion of any other law. Eligible entrants submit to the exclusive jurisdiction of the courts of the state of Victoria, Australia, or New Zealand, as appropriate.