Skip to main content
terms and conditions
Terms and Conditions of Use
General terms and Conditions
50% off Signature Plus and $50 off food
Refer a friend - $50 VISA Card
1 Month Free Trial
$1 a Week
Terms and conditions of use
Welcome to the Jenny Craig Website ("Site"). Access to this Site is subject to these Terms and Conditions of Use (‘Terms’). By using the Site, you agree to comply with these Terms.
Throughout this Site, the term “Jenny Craig” refers to Jenny Craig Weight Loss Centres Pty Ltd. “You” or “your” refers to any person accessing and/ or using this Site.
Website Privacy Notice
Intellectual Property Rights
All copyright, trademarks and other intellectual property rights in all proprietary pages, product names, design, images, photographs, videos, text, words or phrases and other material ("Content") are the property of Jenny Craig.
The JENNY CRAIG trademark on this Site is owned by North Castle Partners, Texas, USA. All other unregistered and registered trademarks are the property of their respective owners. Nothing contained on this Site should be construed as granting any license to use any trademarks displayed on this Site. Your use/ misuse of the trademarks displayed on this Site, or any other Content on this Site including making any modifications to the Content, except as provided for in these Terms is strictly prohibited.
Accuracy, completeness and timeliness of information
Whilst we use all reasonable attempts to ensure the accuracy and completeness of the Content on this Site, we are not responsible if the Content that we make available is not accurate or complete. Any reliance on the Content shall be at your own risk. You agree that it is your responsibility to monitor any changes to the Content as it may change without notice.
When, at our request, on your own behalf or by use of our Site you disclose, submit, transmit or offer any non-personal communication or material including information, photos, videos, text, graphics, questions, creative suggestions, messages, comments, feedback, ideas, recipes, notes, articles, stories and other material to this Site ("Comments") then is and will be treated as non-confidential and non-proprietary and will become the property of Jenny Craig' and may be used for any purpose including (but not limited to) reproduction, disclosure, transmission, publication, broadcasting or posting. Furthermore, Jenny Craig is free to use for any purposes whatsoever (including but not limited to the developing, manufacturing, advertising and marketing of products) any ideas, artwork, inventions, developments, suggestions or concepts contained in any communication you send to this website. Any such use is without compensation to the party submitting information.
By submitting information, you are also warranting that you own the material/content submitted, that it is not defamatory and that Jenny Craig’s use will not violate any third party's rights or otherwise place us in breach of any applicable laws. Jenny Craig is under no obligation to use the information submitted.
You further warrant that each person depicted in any form in your Comments has consented to the use of such. You may not upload Comments or otherwise transmit any unsolicited or unauthorized advertising or promotional materials, "junk mail", "spam", "chain letters", "pyramid schemes", or any other form of commercial solicitation or promotion.
Links to other websites
The Site may contain links to other web sites outside of Jenny Craig. Jenny Craig is not responsible for the function, content, accuracy or opinions expressed in such third party websites. The links are provided in good faith and such websites are not investigated, monitored or checked for accuracy or completeness and Jenny Craig cannot be held responsible for any subsequent changes. The inclusion of any linked websites on the Site does not imply approval or endorsement by Jenny Craig. If you decide to leave our Site or access third-party sites, you do so at your own risk and we recommend that you make yourself aware of, and read carefully, the legal and privacy notices of all other web sites you visit.
Usage of Site
Your use of this Site is at your own risk. You must exercise judgment and responsibility with respect to your use of our Site.
You may only access the Site for lawful, personal and non-commercial use. You are permitted to browse this website, reproduce extracts by way of printing, downloading to a hard disk or for the purposes of distribution to other individuals. This is only to be done on the proviso that you keep intact all copyright and other proprietary notices and that the trademark notice below appears on such reproductions. No reproduction of any part of this Site may be sold or distributed for commercial gain nor shall it be modified or incorporated in any other work, publication or website.
Payment Details Security
Our e-commerce sites use a process called Secure Sockets Layer (SSL) technology. We use industry standard 128 bit encryption. SSL locks all critical information passed from you to Jenny Craig, such as payment information, in an encrypted envelope, making it extremely difficult for this information to be intercepted. Credit Card details are not permanently stored on our transactional systems. We use 1024 bit encryption for temporary storage. The card number is stored until the order process has been finalised, it is then deleted from Jenny Craig’s system. Consequently, your credit card number must be entered by you each time you select Credit Card Payment for each new order.
Your credit card details are held securely on Jenny Craig’s accounting systems for reconciliation purposes.
You are refrained from doing any act that Jenny Craig (at its absolute discretion) may deem to be inappropriate and/ or would be deemed to be an unlawful act or is prohibited by any laws applicable to the Site including, but not limited to:
Any act that would harm others.
Any act which would constitute a breach of either the privacy (including uploading personal information without the concerned individual’s consent) or any other legal rights of individuals.
Any act that would violate any law or regulation governing Jenny Craig's business or activities, including without limitation the laws and regulations governing unfair competition, false advertising, consumer protection, obscenity or spamming.
Any act that presents a security risk or that may interfere with the operation of the Site.
Any act that infringes another's copyrights, patents, trademarks, service marks, trade names, trade secrets, or other intellectual property rights, or rights of publicity.
Use the Site to libel or defame Jenny Craig, its employees or other individuals or act in such a way that brings into disrepute the good name of Jenny Craig.
Any act that amounts to harassment, misappropriation of trade secrets, intentional misrepresentation or fraud, or wrongful publication of private information.
Post or transmit any unlawful, threatening, libellous, defamatory, obscene, inflammatory, pornographic, profane material, racist, hate speech, or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to liability or otherwise violate any law.
Introduce viruses, Trojan horses, worms, or other computer programming routines that may cause damage, interfere with, intercept, or expropriate any system, data, or personal information including through the uploading of files.
Use the Site to gain illegal or unauthorized access to other computers or networks through hacking or other means.
Assist or permit any person to engage in any of the activities described above.
Hardware and Software requirements
The Site is provided “as is” and “as available” basis and consequently, Jenny Craig gives no warranties of any kind, either expressed or implied, statutory or otherwise, including but not limited to the implied warranties of merchantability, satisfactory quality or fitness for a particular purpose including warranties or representations that Content on this Site will be complete, accurate, reliable, timely, or non-infringing to third parties, that access to the Site will be uninterrupted, error free or free from viruses, that the Site will be secure and that any advice or opinion obtained from Jenny Craig through this Site will be accurate or to be relied upon and any representations or warranties thereto are expressly disclaimed.
We reserve the right to restrict, suspend or terminate without notice your access to this Site or any feature of this Site or part thereof at any time.
Any products appearing on this Site are only visual representations and as such are not in their real size, packaging etc.
In no event shall Jenny Craig or any of its affiliates, or the officers, directors, employees, shareholders, or agents of each of them, have any liability for damages of any kind, including without limitation any special or punitive, incidental, indirect or direct, or consequential damages including loss of profit or loss of opportunity, costs, losses or liabilities whatsoever or howsoever arising out of your access to, inability to use or change in content of this Site or arising from any other web site you access through a link on this Site or to the extent permitted by law, from any actions we take or fail to take as a result of any communication to make with Jenny Craig including whether or not advised of the possibility of such losses or damages.
Jenny Craig (and any other party involved in creating, producing or delivering this Site) shall have no responsibility to maintain the material and services made available on this website or to supply any corrections, updates, or releases in connection therewith. Any material on this website is subject to change without notice.
Further, Jenny Craig shall have no liability or any responsibility whatsoever for any loss suffered caused by viruses that may infect your computer equipment or other property by reason of your use of, access to or downloading of any material from this Site. If you choose to download material from this Site you do so at your own risk.
To the maximum extent permitted by applicable law, you expressly waive all claims against Jenny Craig, its affiliates and their respective officers, directors, employees, suppliers and programmers that may arise from your use or access of this website.
This Site is intended for Australian users and customers only and contains material, offers, information and products or services not available in other locations. Please contact your local Jenny Craig to obtain more information about material, offers and products and services available in your location.
You and Jenny Craig agree that any controversy or claim arising from or pertaining to the use of this website shall be governed by the laws of Victoria and be submitted to the exclusive jurisdiction of the courts of Victoria in Australia.
Legal notice update
Jenny Craig reserves the right to make any changes and corrections to this notice. Please refer to this page from time to time to review these and new additional information.
Copyright ©2012, Jenny Craig Weight Loss Centres Pty Ltd
Last Revised December 2013